WOW! Trying to arrive at your customer service Section by way of cellular phone is unattainable!! I attempted three different variety and one was disconnected!! A person range I used to be prompted to call made an effort to have me obtain – not similar flight services. I do think I must go back to United.
Ref: Ticket figures 0012320492735/2736. We had to cancel our flight to Puerto Vallarta from Orlando on Sunday, February seventh because of sickness. I comprehend we are able to use our tickets inside the 12 months from date of acquire.
There is a Center aged African American lady with a brief hair Slice and Eyeglasses at your Philadelphia Airport spot who refused to offer me her full title when I requested it because of her despicable Frame of mind. She last but not least told me her name was “D” and hid her name badge as she said this. “D” does not have earned a job in shopper service and particularly not inside your firstclass sign in area wherever I encountered her. As I rushed earlier the very long TSA line to your self service ticketing counter with only 40 minutes till my flight departed I was joyful to see there was a free of charge kiosk. I began to retrieve my reservation and midway by way of this process “D” walked around me and said “This is for top notch travellers only” I appeared up through the display screen baffled due to the fact there wasn’t any signal or indicator the kiosks were being first-class kiosks and additionally I questioned how “D” knew I had been or was not top quality and why she would make these kinds of an assumption. I replied “Excuse me?” “D” condescendingly said “These kiosks are for first class travellers only”.
Whenever we completed going through Immigration and Customs and baggage and we had Fantastic issue discovering the A single AA Customer Service person who was particularly hard to cope with in terms of the preparations to the night time and next morning. We learned that there have been no lodge rooms readily available. At eleven.45 pm he at last gave us a voucher for that 9AM flight the next early morning and also a $12 voucher for meals.
After i got towards the complimentary resort that American set up for me, I named 800-433-7300 and talked to an agent there who, to my shock was not able to see flights which were readily available on USAIR. She advised me there were no open up seats on any of your early USAIR flights. I was online and could see that there were out there flights. I basically booked a flight to prove it to her.
I have been over the cellular phone for three hrs trying to solve a problem wherever my bag was break up open up and my possessions lacking.
Wanda also about his requested a wheelchair for me as a person had NOT been requested even though I had asked for a person when I acquired my ticket.
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about in which I place my bag in the overhead. It was an uncomfortable instant for me And that i frankly did by no means enjoy this flight attendant’s really loud and arrogant Mindset.
I had been delayed on Monday feb fifteenth 2 times prior to becoming cancelled and bumped to Tuesday. When I used to be pissed off I recognized. Then at ten:30pm I get yourself a text declaring my Tuesday flight was cancelled until eventually Wednesday.
Speaking using an American Airlines representative is actually a challenge. Did you go with the exact hassle browse around here or was you experience improved that most. Share your views with us.
I am trapped in LA, for the reason that my AA FLIGHT 1927 on February 3rd was cancelled! I am very dissatisfied!!! I wasn't presented a definitive respond to regarding why great site my flight was cancelled.
March twenty five I flew from Austin to Ft Myers which has a plane modify In Charlotte. When booking my flight I requested wheelchair aid. Needed to hunt a single up in Austin. Was taken to gate 2hours beforehand but was certain there could well be help for boarding. Gate was adjusted with no one particular at he desk could locate no help, and with great problems proceeded to new gate. Yet again no assistance in boarding.
I used 2 hours plus a 50 % at AA counter and did not have the selection as I have been advised or to free my ticket and go dwelling
I would really like an tackle to mail a letter to American Airlines Consumer Service, and I hope you might reply using this deal with.